Official brand store MARK RYDEN in Europe                                                                                                                              We are working! Orders are accepted on the website and by phone (068) 301-01-04                                                                                                                              Buy a backpack or a bag with an umbrella and get a discount -  100 UAH                                                                                                                              Buying any backpack with a LED screen Power Bank 5000mAh with a lamp as a gift!                                                                                                                              Orders placed before 16:00 are sent to you on the same day                                                                                                                             We carry out corporate orders with branding products with your logo

We are working! Order online or by phone
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FAQ

Frequently Asked Questions

Our Products

  • Yes, all our backpacks meet the standard carry-on size requirements for most regular airlines. Additionally, we offer models that comply with smaller, free carry-on limits for many low-cost airlines. We recommend checking your airline’s website to confirm their carry-on size requirements. The exact dimensions of each product are also listed in the product description on our website.

  • To use the USB charging port, plug the provided USB cable into a power bank (not included with the bag). Then, connect your phone charging cable to the external USB port and charge your phone as usual.

  • Most of our products come with a waterproof coating and a water-resistant lining. Please refer to the product descriptions for specific waterproof details.

Ordering

Shipping

  • We have multiple fulfillment centers worldwide. Your order will be shipped from the closest center with available stock.

  • We offer free standard shipping, where standard shipping is available. If you need faster shipping, please contact us (additional charges apply).

  • Tracked Shipping in Europe takes 7–15 business days. The shipping times listed are based on typical averages. Please be aware that each country has its own import regulations, which may affect delivery.

  • Yes, you will receive a tracking email once your order has shipped.

  • If your order is delayed, please reach out to us—we’re here to assist.

Returns

  • If you’re not satisfied with your purchase, you may return it within 14 days of the purchase date for a refund. Please note that return shipping costs are the responsibility of the customer, and original shipping fees are non-refundable.

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